SMS and Mobile Messaging
SMS Terms and Conditions:
Tru Treasury SMS Terms & Conditions
Last updated: September 16, 2026
1. Program description. Tru Treasury provides SMS-based verification codes (one-time passcodes) used for multi-factor authentication (MFA) within the Tru Treasury platform. These codes are required to authenticate and authorize sensitive actions, such as creating or approving transfers.
2. Message content and type. Messages are transactional only. They contain one-time verification codes and related security notifications. We never send marketing or promotional messages through this program.
3. How you are enrolled (opt-in). SMS verification is enabled by your financial institution as a security setting for its business users on the Tru Treasury platform. When your financial institution turns on multi-factor authentication, users of that organization consent to receive SMS verification codes at the mobile number associated with their account. By providing a mobile number and using the platform under this setting, you agree to receive these SMS messages.
4. Message frequency. Message frequency varies by activity, you will typically receive one SMS each time you perform a secured action that requires verification.
5. Cost. Message and data rates may apply, depending on your mobile carrier and plan. Tru Treasury does not charge for these messages.
6. Opt-out. Reply STOP to any message to stop receiving SMS from this program. Note: because these codes are a required security control for authorizing transactions, opting out may prevent you from completing actions that require verification. Contact your administrator or Tru Treasury support for alternatives.
7. Help. Reply HELP for assistance, or contact us at dl.ttoperationssupport@trutreasury.com / 448-204-2267.
8. Supported carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier’s coverage and availability.
9. Privacy. Your information is handled in accordance with our Privacy Policy. Mobile opt-in data is never shared with third parties for marketing.
10. Changes. We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance.
Contact: Tru Treasury, dl.ttoperationssupport@trutreasury.com, 448-204-2267, 1709 Hermitage Blvd, Tallahassee FL 32308
